Objective of GoLang Project On Helpdesk Management System
The main objective of the GoLang Project On Helpdesk Management System is to manage the details of issues, Network,Help Desk, Problem, FAQ. It manages all the information about issues, Track, FAQ, issues. The project is totally built at administrative end and thus only the administrator is guaranteed the access. The purpose of the project is to build an application program to reduce the manual work for managing the issues, Network, Track, Help Desk. It tracks all the details about the Help Desk, Problem, FAQ.
Functionalities provided by GoLang Project On Helpdesk Management System are as follows:
- Provides the searching facilities based on various factors. Such as issues, Help Desk, Problem, FAQ
- College Management System also sells the employees details online for students details, employees details, courses.
- It tracks all the information of Network, Track, Problem ect
- Manage the information of Network
- Shows the information and description of the issues, Help Desk
- To increase efficiency of managing the issues, Network
- It deals with monitoring the information and transactions of Problem.
- Manage the information of issues
- Editing, adding and updating of Records is improved which results in proper resource management of issues data.
- Manage the information of Problem
- Integration of all records of FAQ.
- It generates the report on issues, Network, Track
- Provide filter reports on Help Desk, Problem, FAQ
- You can easily export PDF for the issues, Track, Problem
- Application also provides excel export for Network,Help Desk, FAQ
- You can also export the report into csv format for issues, Network, FAQ
Limitation of GoLang Project On Helpdesk Management System
- Excel export has not been developed for Track, Problem due to some criticality.
- The transactions are executed in off-line mode, hence on-line data for issues, Network capture and modification is not possible.
- Off-line reports of issues, Help Desk, FAQ cannot be generated due to batch mode execution.
Input Data and Validation of GoLang Project On Helpdesk Management System
- All the fields such as issues, Help Desk, FAQ are validated and does not take invalid values
- Each form for issues, Network, Track can not accept blank value fields
- Avoiding errors in data
- Controlling amount of input