Features of Ticket Support System (Helpdesk)

Posted By freeproject on November 23, 2016

Functionalities provided by Ticket Support System (Helpdesk) are as follows:

  • Provides the searching facilities based on various factors. Such as supports the ticketing system
  • Ticket Support System (Helpdesk) also manage the online for supports the ticketing system details.
  • It tracks all the information of supports the ticketing system etc
  • Manage the information of ticket
  • Shows the information and description of the check the flow of the process
  • To increase efficiency of managing the supports the ticketing system
  • It deals with monitoring the information and transactions of payment.
  • Manage the information of employees
  • Editing, adding and updating of Records is improved which results in proper resource management of Ticket Support System (Helpdesk) data.
  • Manage the information of users
  • Integration of all records ousers

Report generation:

  • It generates the report on supports the ticketing system
  • Provide filter reports on supports the ticketing system
  • You can easily export PDF for the supports the ticketing system
  • Application also provides excel export for supports the ticketing system
  • You can also export the report into csv format for supports the ticketing system