Helpdesk Management System is a python based project. We have developed Helpdesk Management System using Python Django and MySQL. The main modules available in this project are Problem module which manages the functionality of Problem, Network is normally used for managing Network, Ticket contains all the functionality realted to Ticket, FAQ manages the FAQ functionality, Help Desk has all the features of Help Desk and issues module manages the functionality of issues.
As we know Python Projects, are trending topics for academic python project development. So we had choosen python3 for developing Helpdesk Management System. In this project we developed features for Problem, Network, Help Desk etc, which reduces the human efforts and increase the efficiency.
Scope of python is growing day by day. We also develop Machine Learning Python projects also data science projects on python. This Python and Djaongo project on Helpdesk Management System is a web based project and also its a Python Major Projects. If you need mini project on Helpdesk Management System then we can develop it also according to you requirments
Helpdesk Management System is a simple python project for beginners, from which they can learn to develop web based python project. We will provide you full project source code and database of the python project, so you can setup it easily on your system and learn python programming
Report of Helpdesk Management System:
- Problem report : We can generate all the reports of Problem in this
- Network report : Generate reports related to Network
- Ticket report : All Ticket reports will be available in this section
- FAQ report : You can generate filtered reports of FAQ
- You can generates the report of FAQ, Problem, Help Desk
- Network, issues, Ticket has facility for dynamic search. So you can filter the records run time
- PDF reporting has been integrated for exporting of the report for Problem, Network, Ticket modules
- You can create the CSV reports for Problem, FAQ, Network
Modules of Helpdesk Management System:
- Problem module : It contains all the functionalities related to the Problem
- Network module : It manages all the operations related to Network
- Ticket module : Manages the Ticket related functionalities
- FAQ module : This module manages FAQ functionalities
- Help Desk module : Help Desk modules contains all the CRUD operations related to Help Desk
- issues module : issues module contains all the required functions which include adding, viewing, deleting and updating issues lists.
Helpdesk Management System in python Installation Steps:
- Download Helpdesk Management System zip file and extract it
- Install Django
- Open phpmyadmin and create Helpdesk Management System database
- Import database Helpdesk Management System.sql
- Run the project : python manage.py runserver
- Open Your browser run the project : "http://localhost:8080/Helpdesk Management System/"
Python Project Helpdesk Management System software requirments specification:
- Python3 : To run this project you need python 3
- Django : We have developed this project over the django2
- MySQL : You need mysql database for running this project
- MySQL Connector : For making the connection from mysql and python, we need it