Helpdesk Ticketing System Python Project

Posted By freeproject on February 13, 2019

Helpdesk Ticketing System is a python based project. We have developed Helpdesk Ticketing System using Python Django and MySQL. The main modules available in this project are Ticket Type module which manages the functionality of Ticket Type, Tracker is normally used for managing Tracker, Helpdesk contains all the functionality realted to Helpdesk, Issue manages the Issue functionality, Ticket has all the features of Ticket and Support module manages the functionality of Support.

As we know Python Projects, are trending topics for academic python project development. So we had choosen python3 for developing Helpdesk Ticketing System. In this project we developed features for Ticket Type, Tracker, Ticket etc, which reduces the human efforts and increase the efficiency.

Scope of python is growing day by day. We also develop Machine Learning Python projects also data science projects on python. This Python and Djaongo project on Helpdesk Ticketing System is a web based project and also its a Python Major Projects. If you need mini project on Helpdesk Ticketing System then we can develop it also according to you requirments

Helpdesk Ticketing System is a simple python project for beginners, from which they can learn to develop web based python project. We will provide you full project source code and database of the python project, so you can setup it easily on your system and learn python programming

Report of Helpdesk Ticketing System:

  • Ticket Type report : We can generate all the reports of Ticket Type in this
  • Tracker report : Generate reports related to Tracker
  • Helpdesk report : All Helpdesk reports will be available in this section
  • Issue report : You can generate filtered reports of Issue
  • You can generates the report of Issue, Ticket Type, Ticket
  • Tracker, Support, Helpdesk has facility for dynamic search. So you can filter the records run time
  • PDF reporting has been integrated for exporting of the report for Ticket Type, Tracker, Helpdesk modules
  • You can create the CSV reports for Ticket Type, Issue, Tracker

Modules of Helpdesk Ticketing System:

  • Ticket Type module : It contains all the functionalities related to the Ticket Type
  • Tracker module : It manages all the operations related to Tracker
  • Helpdesk module : Manages the Helpdesk related functionalities
  • Issue module : This module manages Issue functionalities
  • Ticket module : Ticket modules contains all the CRUD operations related to Ticket
  • Support module : Support module contains all the required functions which include adding, viewing, deleting and updating Support lists.

Helpdesk Ticketing System in python Installation Steps:

  • Download Helpdesk Ticketing System zip file and extract it
  • Install Django
  • Open phpmyadmin and create Helpdesk Ticketing System database
  • Import database Helpdesk Ticketing System.sql
  • Run the project : python runserver
  • Open Your browser run the project : "http://localhost:8080/Helpdesk Ticketing System/"

Python Project Helpdesk Ticketing System software requirments specification:

  • Python3 : To run this project you need python 3
  • Django : We have developed this project over the django2
  • MySQL : You need mysql database for running this project
  • MySQL Connector : For making the connection from mysql and python, we need it

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