Helpdesk Ticketing System in PHP and MYSQL
The Helpdesk Ticketing System is a comprehensive web-based application designed to efficiently manage Issue, Tracker, Project, Ticket and Helpdesk. Its primary goal is to streamline administrative tasks and reduce manual efforts associated with Helpdesk Ticketing System and management. With a user-friendly interface, the system provides the administrator exclusive access to oversee and monitor the entire Helpdesk Ticketing System process. You can find complete projects with source code for Helpdesk Ticketing System in PHP . Step by step full detail regarding this project from PHP Projects and download free source code for Helpdesk Ticketing System in PHP.
The Helpdesk Ticketing System has developed using PHP and MySQL, and it aims to eliminate manual errors and establish a computerized Helpdesk Ticketing System framework. This system empowers users to easily handle Client, Ticket Type, Support, Issue, Tracker, and Project operations in a centralized and organized manner.
With its user-friendly interface and robust functionalities, the Helpdesk Ticketing System is an ideal solution to efficiently manage Tracker, Project, and team members, ensuring a seamless Helpdesk Ticketing System experience for administrators and users alike.
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Features of Helpdesk Ticketing System:
- Efficient search capabilities for Issue, Project, Ticket, and Helpdesk
- Comprehensive information management for Tracker, Support, and Ticket
- Effective monitoring of Issue, Tracker, and associated details
- Streamlined operations for Ticket, Issue, and Support
- Advanced search options for Ticket Type, Client, Tracker, and Project records
- Seamless integration of Client, Issue, and Ticket Type modules
- Easy-to-use CRUD operations for Support, Issue, and Project management
- Robust reporting functionalities for Issue, Tracker, and Support
- Export options for generating PDF, Excel, and CSV reports
Modules of Helpdesk Ticketing System:
- Client Module: This module facilitates the creation, reading, updating, and deletion of Client records.
- Ticket Type Module: It manages all operations related to Ticket Type, ensuring efficient Ticket Type management.
- Support Module: The Support Module allows users to manage various Support details effortlessly.
- Issue Module: This module is dedicated to managing Issues and their associated operations.
- Tracker Module: The Tracker Module streamlines Tracker management tasks with ease.
- Project Module: It efficiently handles all Project-related operations and transactions.
Installation Steps for Helpdesk Ticketing System:
- Download the Helpdesk Ticketing System zip file and extract its contents.
- Copy the Helpdesk Ticketing System folder to the C:/xamp/htdocs directory.
- Using phpMyAdmin, create a new database named "Helpdesk Ticketing System".
- Import the provided Helpdesk Ticketing System.sql database file into the newly created database.
- Launch the system in your web browser by accessing "http://localhost/Helpdesk Ticketing System/".