Help Desk Ticketing System

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Posted By freeproject on May 19, 2016

Introduction to Help Desk Ticketing System Projects

Are you a computer science student looking for a project idea? Consider working on a Help Desk Ticketing System. This system is essential for managing customer support efficiently. You can find various Final Year Projects on Help Desk Ticketing System that will help you understand the basics and advanced features of such systems. These projects are perfect for B.Tech students who want to showcase their skills in software development. By working on a Help Desk Ticketing System B.Tech Projects, you can gain practical experience and improve your coding skills.

How to Develop a Help Desk Ticketing System

Developing a Help Desk Ticketing System involves several steps. First, you need to understand the requirements of the system. This includes features like ticket creation, assignment, tracking, and resolution. You can start by downloading a Help Desk Ticketing System Source Code Download to get a basic structure. This will give you a head start and help you understand how the system works. For those looking for more comprehensive projects, you can opt for Major project download on Help Desk Ticketing System. These projects come with detailed documentation and code, making it easier for you to develop a robust system.

Where to Find Help Desk Ticketing System Projects

There are many resources available online where you can Download Computer Science Students Project on Help Desk Ticketing System. These projects are designed to help you understand the practical aspects of software development. If you are looking for smaller projects, you can go for Mini project download on Help Desk Ticketing System. These are simpler and can be completed in a shorter time frame. For those who want to work on real-world applications, there are Live projects on Help Desk Ticketing System available. These projects give you the opportunity to work on actual problems faced by companies, providing you with invaluable experience. In conclusion, working on a Help Desk Ticketing System project is a great way to enhance your skills and knowledge. Whether you are looking for a final year project, a mini project, or a major project, there are plenty of resources available to help you. So, start exploring and download the project that suits your needs. Java, JSP, and MySQL Project on Help Desk Ticketing System

Java, JSP, and MySQL Project on Help Desk Ticketing System

This Help Desk Ticketing System project has been developed using Java, JSP, and MySQL. We specialize in creating top-notch Java software projects on the latest topics. The primary goal of this major project Help Desk Ticketing System is to serve as an issue tracking system for Help Desks. This project provides information on trouble tickets related to common issues such as email, viruses, network problems, etc. Initially, the Help Desk team managed this information using Excel spreadsheets, but as the company expanded, managing these spreadsheets became cumbersome. This application is user-friendly and visually appealing. We also offer full Java projects with source code and database for students. It is straightforward to access using Java and JSP, saving both time and money. This project includes numerous features for efficient management and contains advanced modules that enhance the backend system's power. Students can download free Java projects with source code from our platform.

Below, you will find the screens and demo of the project. Explore for more details.

Modules and Description of Help Desk Ticketing System Project:

FAQ Module:

The primary aim of this module is to manage doctor appointments. The FAQ Module is a crucial part of the Help Desk Ticketing System project, developed using Java, JSP, and MySQL. Students can choose easy Java project topics from the provided list and download them. All FAQs will be managed by the admin.

Features of FAQ Module:
  • Admin can manage the FAQs
  • Admin can edit/delete FAQs
  • Admin can view the list of all FAQs
  • Users can view appointments

Ticket Module:

The main purpose of this module is to manage tickets. All tickets will be managed by the admin. We provide Java projects with source code.

Features of Ticket Module:
  • Admin can manage tickets
  • Admin can edit/delete tickets
  • Admin can view the list of all tickets
  • Users can view tickets

Admin User Functionalities:

The following functionalities are performed by admin users:

  • Admin Login
  • Forgot Password for Admin
  • Edit Profile for Admin
  • Change Password for Admin
  • Logout Functionality
  • Admin Dashboard
  • Manage FAQ
    • Add New FAQ
    • Edit Existing FAQ
    • View FAQ Details
    • List All FAQs
  • Manage Tickets
    • Add New Ticket
    • Edit Existing Ticket
    • View Ticket Details
    • List All Tickets
  • Manage System Users
    • Add New System User
    • Edit Existing System User
    • View System User Details
    • List All System Users
  • Project Reports
    • FAQ Report
    • Ticket Report
    • System User Report

User Functionalities:

  • User Registration: Users can register on the website using the registration module.
  • User Login: Users can log in to the system using the login form.
  • Add Ticket: Users can add tickets using the add ticket form.
  • My Tickets: Users can view their tickets using the my tickets form.
  • Ticket Reply: Users can view ticket replies using the ticket reply form.
  • Change Password: Users can change their account password using the change password module.

Static Pages and Other Sections:

The following static pages are available in the Help Desk Ticketing System project:

  • Home Page with a user-friendly UI
  • Home Page with an animated image slider
  • About Us page describing the project
  • Contact Us page

Technology Used in the Help Desk Ticketing System Project

This project has been developed using the following technologies:

  • HTML: Page layout design
  • CSS: Styling and design
  • JavaScript: Validation tasks and animations
  • JSP: Front-end logic
  • Java: Business logic
  • MySQL: Database management
  • Tomcat: Server for running the project

Supported Operating Systems

This project can be configured on the following operating systems:

  • Windows: Easily configured on Windows OS. Requires Tomcat 7, JDK 7, MySQL 5.
  • Linux: Compatible with all versions of Linux OS.
  • Mac: Easily configured on Mac OS.
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Project Title
Help Desk Ticketing System
Image
Java, JSP and MySQL Project on Helpdesk Ticketing System
Description

This project Help Desk Ticketing System has been developed on Java, JSP and MySQL. Here We can develop best Java software projects on latest topics. The main objective for developing this major project Help Desk Ticketing System is an issue tracking system for issues Help Desks. This project help to provide information of trouble tickets regarding general issues such as email, viruses, network issues, etc. Help Desk team stored this information in Excel spreadsheets, but as the company has grown, managing these spreadsheets has become tedious. This application has a good appearance and is very easy to operate. We can also provide for students full Java projects with source code and database. It is very simple and easy to access at Java and JSP. It is a very simple source code. It saves our time and money This project provides a lot of features to manage in very well manner. This project contains a lot of advance modules which makes the back end system very powerful. Here students can get free Java projects with source code free download. Student can find all the easy Java projects download.

Operating System
Windows
Project Title
Help Desk Ticketing System
Database
MySQL Projects
Project Title
Java, JSP and MySQL Project on Help Desk Ticketing System
Project Type
Major Project on Help Desk Ticketing System
Price
₹ 5000 INR
Discount
20%
Offer Price
₹ 4000 INR / $ 70 USD
Documentation
Documentation charges will be extra for any project
Helpline Number
  
+91-8376986802
Note
These softwares are not suitable for any of the business requriements.
For Mac Users
We are not supporting Mac System now. If you have Mac Os then connect with us before making payment

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